Troubleshooting

This section helps you to trace and solve the problems when configuring TAFC Agent.

Problem

Getting the following error while starting jAgent. What should be done?

(5511|46912525605568) ERROR SocketAcceptor: Cannot open port 20002, SocketAcceptor.h +42

Answer jAgent is already running on port 20002. You can use a different port number if necessary.
Problem There are problems when starting or running jAgent as a Windows Service.
Answer You can use the Event log viewer located in the Windows control panel to check for any errors.

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