Introduction to Domiciliation

Domiciliation comprises of two major functionalities namely salary payments and bills. Salary payments services are provided to the corporates and bills to all form of bank customers and non-customers.

Salary payments: The corporates usually prefer to pay the salaries for their employees as a direct credit into their bank account. The individual salary accounts could be held in the same bank where corporate maintains the account or the employees would want their credit to another bank account.

Bill payments: Customers who use various services and utilities like electricity, telephone. Insurance premium etc. would prefer to issue a mandate to directly pay from their bank accounts for customers and for non-customers bank would pay from internal account and claim from other bank. When a mandate is registered, the bill generated for a specific period as agreed with the service providers will be auto debited to the account subject to availability of funds.

This document deals with the following:

• Different types of commission taken when processing domiciliation (bills and salary) and processing of bill payments manually (payment by cash and payment from account) in addition to automatic file processing.
• Salary and bill payment rules for non-customers of the bank.
• Creation of domiciliation group with special conditions for salaried customers of the bank.
• Business validations that needs to be followed at the scanning level of file received for bills and salary payment and also the file format naming convention for the return files.
• Processing of exceptional records (i.e. insufficient funds) which are failed during initial process.
• Option to reverse an already uploaded salary file received and processed to customers’ accounts.
• Capturing of mismatched accounts and settlement of bill payments.